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Questions and Answers
Here are a few frequently asked questions:
- In the event of a disaster, can I choose whatever company I want to take charge of clean up?
- In the event of a disaster, will Qualinet bill my insurance company directly?
- Is the quality of your cleaning guaranteed?
- During cleaning or renovation, can you store my possessions?
- In the event of a disaster, who decides if something will be replaced or restored?
- Do you use environmentally friendly products and methods?
- Can cleaning a rug cause premature wear?
- How often should ducts be cleaned?
YES! It’s your responsibility to act quickly in the event of a disaster to limit the risk of additional damages. Remember, Qualinet is recognized and recommended by Canada’s major insurance companies. You can’t go wrong when you turn to us.
YES! When you call on us, we contact your insurance company to settle financial matters concerning our services.
To be recognized and recommended by Canada's major insurance companies, we must meet the highest standards of quality for claims interventions. Insurance companies constantly supervise the work to make sure it is conducted correctly. It's is a question of safety for the building's future occupants. Our team put all our know-how and our finest equipment, products and techniques to work to make sure the job is done right the first time. Guaranteed!
Of course! We have a highly secure warehouse for the storage of furniture and other goods that need to be evaluated, restored, or that would be in the way if they were left in place. This service is usually covered by your insurance policy.
Every insurance company has its own experts. Working with our technicians, they are usually able to decide what will be replaced or restored without much difficulty.
We encourage the use of environmentally friendly products, and ask our suppliers to improve the performance of their products without increasing the risks to our planet.
All the hazardous solid or liquid material that we recuperate in the course of an intervention is stored, transported, destroyed or recycled by qualified personnel at specialized sites.
No, just the opposite! Regularly cleaning carpets and rugs (once a year) makes their original sheen last longer. Annual rug cleaning prevents stains from becoming imbedded in the fibers, especially in high traffic areas. None of the equipment and products that we use is abrasive or likely to alter the color of your carpets and rugs.
Based on studies and on our experience, it only takes one year for dust that can lead to the spread of bacteria to build up. Annual duct cleaning is the best prevention!
The same applies to your dryer vent and kitchen fan. Even a partially blocked duct can cut their performance and useful life while increasing your electricity costs. Cleaning is therefore a good investment.